The PHA Group
People Management
Stepping Up AMs-SAMs
Thursday 12 November 2026
13:45 - 17:00
Venue
The PHA Group
Floor 5, 11 Slingsby Place, London, WC2E 9AB
IMPORTANT
BEFORE THE WORKSHOP:
Complete the pre-work detailed below.
About the Training
This workshop is designed to help you make the shift from doing the work to leading others. It will equip you with practical, repeatable tools that can be applied immediately.
Content will include:
The Manager Role
Understand the responsibilities of the line manager role, navigating the tension between being a friend and a manager.
Career Development
Provide clear career and development guidance, set SMART objectives and support training, mentoring and resourcing.
Effective 1:1s
Plan and deliver meaningful one-to-one meetings and check-ins that drive performance and wellbeing.
Fearless Feedback
Give feedback well, coaching people in everyday moments before small issues grow.
Pre-Work
To get us in good shape for the workshop, please bring your answers to the below questions with you.
1. What is the most challenging part of being a manager?
2. What do you want to achieve from this session? Think about what you want to do differently as a manager afterwards.
““Izzy is a friendly, warm presenter and made me feel at ease. I’ve learned so much and I have more take aways from this than a lot of other courses I’ve done. I’d recommend to anyone – thank you!””
““I was really blown away by Izzy’s training. She provided practical and really useful insights. As well as that, she delivered the training in a positive and warm manner.”
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““Izzy provided lots of very helpful tools that can help deliver more effective leadership and get more from my teams to help me focus on my own career progression whilst benefitting others””
About Isobel
Isobel is an expert trainer, executive coach and senior communications professional. She has been delivering bespoke workshops to marketing agencies, in-house teams and individuals for a number of years. Her talent is in tailoring training sessions to clients' specific objectives, and her style is known for being energetic and engaging.
She is rated extremely highly by her clients, which include Unlimited, FleishmanHillard, Four Communications, Lansons, Eulogy, Babel PR and Nelson Bostock.
She is licensed in Insights Discovery and has the privilege of being an accredited trainer for the Chartered Institute of Public Relations, where she runs training on a range of topics.
Before becoming a trainer, Isobel worked in the marketing industry for over 15 years, working both agency-side and as Head of Communications for Williams F1. As such, she brings deep understanding of communication, audience engagement, and influence and persuasion to all of her workshops.