The PHA Group
People Management
SAM Session 1
Tuesday 11 November 2025
09:30 - 13:00
Venue
The PHA Group
Floor 5, 11 Slingsby Place, London, WC2E 9AB
IMPORTANT
BEFORE THE WORKSHOP:
Complete the pre-work detailed below.
About the Training
The upcoming two half day workshops will give you the skills to manage teams and relationships with confidence, vital in a top-heavy management structure.
You’ll learn to drive conversations, motivate and brief effectively to all levels. You will come away being able to flex your style to different personalities and communicate with clarity and authority. By the end, participants will feel equipped to influence upwards, strengthen trust, and build lasting, productive working relationships.
During the first workshop we will be looking at the following in detail:
Module 1: Manager Essentials
Manage communication between you and your team, efficiently
Be clear on your team’s roles and responsibilities
Understand what motivates different people
Know how to deliver recognition that is heard and appreciated
Provide fearless feedback, when laying down expectations
Demonstrate positivity and resilience
Module 2: Influencer Skills
Define assertiveness and appreciate its benefits
Appreciate the cost on the agency of not being assertive
Communicate with clarity, authority and gravitas
Appreciate your natural management style and its impact
Recognise differences in others and how they like to be managed
Flex your style accordingly
Pre-Work
In preparation for this training, please answer the following question: What one conversation or relationship do you wish felt easier and why? Send your response to Gemma by Friday 7th November 2025.
““Izzy is a friendly, warm presenter and made me feel at ease. I’ve learned so much and I have more take aways from this than a lot of other courses I’ve done. I’d recommend to anyone – thank you!””
““I was really blown away by Izzy’s training. She provided practical and really useful insights. As well as that, she delivered the training in a positive and warm manner.”
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““Izzy provided lots of very helpful tools that can help deliver more effective leadership and get more from my teams to help me focus on my own career progression whilst benefitting others””
About Isobel
Isobel is an expert trainer, executive coach and senior communications professional. She has been delivering bespoke workshops to marketing agencies, in-house teams and individuals for a number of years. Her talent is in tailoring training sessions to clients' specific objectives, and her style is known for being energetic and engaging.
She is rated extremely highly by her clients, which include Unlimited, FleishmanHillard, Four Communications, Lansons, Eulogy, Babel PR and Nelson Bostock.
She is licensed in Insights Discovery and has the privilege of being an accredited trainer for the Chartered Institute of Public Relations, where she runs training on a range of topics.
Before becoming a trainer, Isobel worked in the marketing industry for over 15 years, working both agency-side and as Head of Communications for Williams F1. As such, she brings deep understanding of communication, audience engagement, and influence and persuasion to all of her workshops.